PURPOSES FOR COLLECTING PERSONAL INFORMATION
TOULON collects and uses personal information for the following “Identified Purposes”:
(a) to understand its customer needs regarding TOULON’s products;
(b) to develop and provide products for its customers;
(c) to communicate with its customers, and to inform customers of new products available from TOULON;
(d) to allow customers to access limited-entry areas of TOULON’s site;
(e) to personalize some of our products for you;
(f) to bill accounts and maintain payment records;
(g) to satisfy any applicable law, regulation, legal process or government request;
(h) to protect the products and rights of TOULON ; and
(i) to identify and resolve technical problems concerning TOULON ’s products.
TOULON also uses personal information in an aggregate form (i.e. not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes. If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need to carry out the Identified Purposes.
CONSENT FOR COLLECTION, USE OR DISCLOSURE
LIMITING THE COLLECTION OF PERSONAL INFORMATION
DISCLOSURE, PROCESSING AND RETENTION
TOULON does not sell, rent or disclose your personal information to anyone else except, when the Identified Purposes require TOULON to disclose the personal information to:
(a) an agent of the customer;
(b) agents of TOULON acting on its behalf for the Identified Purposes;
(c) a public authority, to avoid or minimize danger to life or property and
(b) a third party to which disclosure is required by any law, regulation, legal process or government request.
Your information may be stored and processed in Canada, the United States, or in any other country in which TOULON or its agents maintain facilities. By using this website, you consent to any such transfer of information outside of your country. After your account becomes inactive, TOULON will keep your personal information only for those purposes which are established by law, and for archival record purposes.
ACCURACY OF PERSONAL INFORMATION
TOULON will use reasonable efforts to keep customer personal information accurate for the Identified Purposes. Customers are responsible for informing TOULON about changes to their personal information. TOULON will update personal information when necessary to keep it accurate or else provide to its customers the facilities to make such updates.
OPENNESS OF POLICY
ACCESS TO PERSONAL INFORMATION
TOULON will normally afford you a reasonable opportunity to review the personal information in your file upon request through the TOULON website or to the Privacy Officer made by you after providing sufficient identification. If TOULON is not able to provide access to some aspect of a customer’s personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is attorney–client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual. Customers have the right to request that inaccurate or incomplete information be amended as appropriate, and TOULON will promptly correct such personal information or provide the means for you to do so directly.
POLICY IMPROVEMENTS AND COMPLIANCE